Contact information

Customer Service

Do you have a question? We’ll be happy to help!

Feel free to contact us — we’ll be happy to answer any questions you may have.

For questions regarding products, orders, availability, delivery or payment, please contact us here. If your enquiry concerns an order, please include the order number so we can assist you more quickly.

We are available from 8:00 am to 3:00 pm.

Email: hello@kopytpol.sbsm
Tel.: +48 513 205 504

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Returns and Complaints

For questions regarding returns, exchanges, complaints or sending a parcel back to us, please contact:

Email: returns@kopytpol.sbsm

Before sending a product back, please read the guidelines on the Returns, Exchanges and Complaints page.

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Address for Returns, Complaints and Correspondence

Z Kopytem Sp. z o.o.
ul. B. Spiechowicza 36
43-300 Bielsko-Biała

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B2B Orders

For larger orders, personalised corporate gifts or collaborations with boutiques, please contact:

Email: zosia@kopytpol.sbsm

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Marketing Collaborations

For influencer collaborations, campaigns, photo shoots and other marketing activities, please contact:

Email: karolina@kopytpol.sbsm

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Company Registration Details

Z Kopytem Sp. z o.o.
ul. Łokietka 46/1
81-736 Sopot
Tax ID (NIP): 5851474404
KRS: 0000617134
REGON: 364408532

Bank Account Number for Orders in EURO

Z Kopytem Sp. z o.o.
ING Bank Śląski
PLPL97 1050 1070 1000 0090 3093 1845